Support

We read every message.

Laylaby helps parents create personalized bedtime stories for children ages 3–10. If something about your account, a story, or content safety feels off, reach out.

Email us

Include your account email and a short description of the issue. We reply as quickly as we can.

support@laylaby.com

In the app

Open Settings and tap Contact support.

Content safety

Stories are generated with child-friendly guardrails. If one does not feel right, use in-app feedback or email us — we review reports and refine our filters.

Premium during testing

Premium is granted manually for free in this phase. Use the in-app request when you reach the free plan limit, and we will reply at your account email.